About Us

The Hanover Insurance Group, Inc. (NYSE: THG), based in Worcester, Massachusetts., is the holding company for a group of insurers that includes The Hanover Insurance Company, also based in Worcester, Citizens Insurance Company of America, headquartered in Howell, Michigan, Chaucer Holdings PLC, based in London, and their affiliates.

Claims:  (800) 628-0250


A.M. Best Rating: A
Insurance Types Offered: Homeowners Insurance & Automobile Insurance

The Hanover Insurance Group

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About Us

The Hanover offers a wide range of property and casualty products and services to businesses, individuals, and families through a select group of independent agents across the U.S., and has been meeting its obligations to its agent partners and their customers for nearly 160 years. The company is ranked among the top 25 property and casualty insurers in the country and maintains excellent ratings from A.M. Best, Standard & Poor's, and Moody's. Through Chaucer, the company also underwrites business at Lloyd’s of London, in several insurance and reinsurance classes, including property, marine and aviation, energy, U.K. motor and casualty.

Delivering on our promises for 160 years

The Hanover is The National Company with a Regional Approach. We work with the best independent agents in our markets across the country, and we provide them with innovative products, committed partnership, responsiveness and expertise, backed by our financial strength and quality underwriting.
Today, our company is more than 5,000 dedicated and experienced professionals who are focused on delivering for our agent and broker partners, and their customers—just as we have done since 1852. 

Innovative products and services

The Hanover offers a wide range of commercial and personal insurance products to help protect small to mid-sized businesses, individuals and families, including:

Personal Lines

  • Auto Insurance
  • Homeowners Insurance
  • Companion Products
  • Umbrella
  • Identity Integrity
  • Valuable Items
  • Watercraft
  • Dwelling Fire
  • Home Care Services